Information
How it works
A clear process with human oversight at every critical stage.
1. Check your flight
Use our free tool to share route and disruption details. We flag whether a specialist review is sensible — without guaranteeing compensation.
2. Submit your claim
Provide contact details and upload documents when secure intake is enabled. You will receive a unique claim reference.
3. Sign the service agreement
Review our terms, commission, and cancellation rights electronically before we contact the airline.
4. Expert review
Our team checks documents, applicable rules, and deadlines. AI may suggest drafts or extract data, but people approve every important step.
5. Airline correspondence
We pursue the airline on your behalf and keep you updated on status changes in your client area.
6. Payment
If compensation is recovered, we arrange payment to you and deduct our agreed success fee.
Ready to begin? Check your flight